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CUSTOMER SERVICE

At Latrice Skin Care, your satisfaction is our top priority. We are committed to providing you with the highest quality products and exceptional customer service. If you have any questions, concerns, or need assistance with your order, our dedicated customer care team is here to help. Please reach out to us at contact@latriceskincare.com and we will respond promptly to ensure your experience with Latrice Skin Care is nothing short of excellent. Your happiness and the health of your skin matter to us. Thank you for choosing Latrice Skin Care!

Customer Service

CONTACT

MON-SUN: 8am - 7pm EST

contact@latriceskincare.com

FREQUENTLY ASKED QUESTIONS

  • What is Latrice Skin Care?
    Latrice Skin Care is a premium skincare brand dedicated to providing high-quality products formulated with the finest ingredients to enhance your natural beauty and promote healthy skin.
  • Are your products suitable for all skin types?
    Yes, our products are formulated to be effective for all skin types, including sensitive, oily, dry, and combination skin. Please refer to individual product descriptions for specific recommendations.
  • What types of products do you offer?
    We offer a wide range of skincare products, including serums, moisturizers, masks, and treatments designed to address various skin concerns and types
  • Do you test your products on animals?
    No, Latrice Skin Care is committed to cruelty-free practices. We do not test our products on animals.
  • What payment methods do you accept?
    We accept major credit cards, including Visa, MasterCard, American Express, and Discover. We also accept payments through PayPal.
  • How can I place an order?
    You can place an order directly through our website. Simply add the desired products to your cart and follow the checkout process.
  • How can I track my order?
    Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order's progress through the carrier's website.
  • What is your return policy?
    If you are not satisfied with your purchase, you may return the product within 15 days of receipt for a full refund or exchange. Products must be returned in their original packaging and in unused condition. Please contact our customer service team at contact@latriceskincare.com to initiate a return.
  • How do I contact customer service?
    You can reach our customer service team by emailing contact@latriceskincare.com We are here to assist you with any questions or concerns.
  • How can I become a wholesale partner?
    If you are interested in becoming a wholesale partner, please contact us at contact@latriceskincare.com with your business details.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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